Refund policy

We want you to feel comfortable trying Bakken Beans.

First bag: If you’re not satisfied with your first bag of coffee for any reason, contact us for a full refund on that bag — no need to send it back.

After your first order: Coffee is perishable, so we don’t accept returns on opened or unused bags unless something went wrong (damaged in transit, defective, or we sent the wrong item).

If a package arrives damaged, contact us within 48 hours of delivery with your order number and a couple photos. We’ll make it right with a replacement or refund.

Outbound shipping is only refunded when the issue was on our side (or the carrier damaged the order).

Contact us · Bakken Beans · Williston, ND